Tuesday, October 13, 2009

A simple business e-mail I sent at work.

The bank recently launched a new AMEX card. In an effort to improve the take up rate of the new addition, all of us at the branches are "encouraged" to promote the new card to our customers.

Alan, the other personal banker at my branch was very helpful to come up with a brilliant idea to help all of us to meet our targets. He proposed that all of us send an e-mail to our colleagues in other departments and ask them to sign up for the new card. As all staff enjoy perpetual card fee waivers, it is not difficult to ask for their support. Out of those I asked, Kim Liong and Hwee were very kind to extend their support by offerring to help me to ask their personal friends and business associates.

In one of his replies to me, Kim Liong who is also my cousin-in-law wrote this at the end of the e-mail:

p/s: read about your branch changing episode on a contact website. Is JWC your new base?

I was a little blur when I read this. I thought he was asking me about changes to branches so I told him I am not aware of the changes and I will find out about it before I get back to him. However, after I stupidly went to find out if there are any changes to branches, it suddenly struck me that he might have seen my facebook status updates on Plaxo and was asking me about my transfer to a new branch. I didn't expect him to be concerned about such small matters as he is a busy man. Awww... I didn't know I have such a sweet brother-in-law. Shall give him a treat to coffee when I do drop by our head office. =)

Kim Liong is the same age as my dad but he is a really cool brother-in-law to me. On the first day I join our bank, he called and gave me a business lead. He is always asking me to call on him for coffee/lunch when I am in town. Such is the care and concern he has for his wife's cousin and I really appreciate it. =)

Other than Kim Liong, I also sent an e-mail to another cousin of mine who works at the same bank, Eileen. Eileen on the other hand did not even reply to my e-mail. =(

I am surprised how a simple business e-mail can tell me so much about a person. =/

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